Please do not ride the bike as a full refund cannot be given if the bike has been used or damaged.
If you cannot use InPost for whatever reason, it is your responsibility to ensure that the item is returned to us in a safe and secure manner, and in the event of a refund or exchange, in saleable condition (in original packaging and including all warranty, cards, manuals and accessories).Ĭustomers are accountable for return shipping charges. Please include additional information if the items you're returning are faulty or incorrect. Please make sure to include a cover note specifying if the items being returned are for a refund or exchange. PLEASE NOTE: all items from the same order should be returned in one parcel. When your return is collected from the locker, a label will be applied for you by the courier.
Scan the code on your phone at the locker Visit our returns portal ( ) to generate a QR code and package up your items - there’s no need to attach anything to the outside of your parcel.
Tesco, Morrisons and Lidl) and train stations. InPost Lockers are in handy locations like supermarkets (inc. There’s no label printing required and you can avoid the usual queues. RETURN IN SECONDS WITH 24/7 INPOST LOCKERS Simply box up your items for return, include a cover note with the word REFUND or EXCHANGE inside & follow the below steps for safe return to our warehouse where your return will be processed promptly. Any item (excluding food and underwear) can be returned to us for any reason provided it is returned in ‘showroom condition’, with its original packaging, tags and a valid receipt/delivery note.
The geometry of the aluminum Stache will remain unchanged.In the unlikely event that you are dissatisfied with your purchase please feel free to return your goods within 60 days of the purchase date for a full exchange or refund. The Stache 9.6 carbon (above) runs the RockShox Yari, both forks run Trek’s G2 geometry with a 51mm offset. Both aluminum and carbon bikes now offer 120mm front travel with the top end Stache 9.8 (top) receiving the new RockShox Pike 29+ fork. The carbon frames also grow at the top tube with a 15mm longer reach. The only difference between the carbon and aluminum bikes out back is a 5mm lower BB on the new carbon frame for more aggressive handling. Part of the tire clearance equation is Boost 148 dropouts matched with the PF92 bottom bracket. Both bikes feature the Stranglehold adjustable dropouts which allow for multiple tire sizes or for the use of single speed drivetrains (even belt drive thanks to the elevated stay). The elevated chain stay allows for a 405-420mm chain stay length while maintaining proper clearance for the chainrings and wide 29 x 3.0″ tires.
In terms of the frame details, the Stache 9.6 and 9.8 carbon frames are very similar to their aluminum counterparts.